Child Care Guide Privacy Policy

Last Updated: 8 October 2025

Child Care Guide (“we”, “our”, or “us”) respects your privacy and is committed to protecting your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

1. Information We Collect

We may collect the following types of personal information:

Contact details: such as your name, email address, and phone number if you submit an enquiry or sign up for updates.
Usage data: information about how you use our website (pages visited, time on site, etc.) via cookies and analytics tools.
Technical data: including your IP address, browser type, and device information.

2. How We Collect Information

We collect personal information when you:

Submit a contact form or enquiry.
Subscribe to a newsletter or mailing list.
Interact with the Site (via cookies, analytics, and similar technologies).

We use Google services such as Analytics to understand how visitors use our website. You can read more about how Google uses data when you use our site and view Google’s Australian Privacy Policy

3. How We Use Your Information

We use personal information to:

Respond to enquiries and provide services you request.
Send updates, newsletters, or other communications (if you opt in).
Improve our website, content, and user experience.
Comply with legal obligations and regulatory requirements.

4. Sharing Your Information

We do not sell or rent your personal information. We may share it with:

Trusted third-party service providers (e.g. hosting, analytics, email delivery) who help us operate the Site.
Authorities or regulators if required by law.

5. Cookies and Analytics

We use cookies and similar technologies to:

Improve functionality and performance.
Understand how visitors use our website.
Personalise content and measure effectiveness.

You can adjust your browser settings to refuse cookies, but this may affect site functionality.

6. Data Storage and Security

We take reasonable steps to protect your personal information from misuse, loss, unauthorised access, modification, or disclosure. However, no online transmission is completely secure, and you share information at your own risk.

7. Accessing and Correcting Your Information

You may request access to or correction of the personal information we hold about you by contacting us. We will respond in accordance with the Privacy Act 1988.

8. Links to Other Websites

Our Site may include links to external websites. We are not responsible for their content or privacy practices. We encourage you to review their policies before providing personal information.

9. Updates to This Policy

We may update this Privacy Policy periodically. The latest version will always be available on this page, and your continued use of the Site indicates acceptance of the updated policy.

10. Contact Us

If you have any questions about how we handle your personal information, or wish to make a privacy complaint, please contact us. If you are not satisfied with our response, you can contact the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.